Online Demo

Here for you

We guarantee you support of the highest quality. Because we want you to be well supported at all times. Our highly trained team is available at any time – by phone, e-mail and fax. You choose the appropriate Customer Care level, exactly as you need it.

Information

Facebook
Newsletter
Website

Education

User Trainings
Webinars
Workshops

Support

Multi-Level Support
Online Help
Release Notes

Improvement

Ideas Laboratory
Requests
Release Management

T: +43 3332 6005 900
F: +43 3332 6005 950

support@tac.eu.com

Your advantages of our TAC Support

At any time

Our highly qualified support staff is always available to answer your questions by phone, email or Skype. If required, around the clock, 365 days a year.

We get along

The TAC support team provides you with rapid assistance in the customer service languages German and English. If other languages are required, we can also support you at any time thanks to our international partner network.

TeamViewer

Download TeamViewer:

www.teamviewer.com

Expertise to read

Release Notes and our extensive online help also provide all important information on new functions as well as helpful screenshots of software usage.

You live and learn

Trainings, webinars and workshops provide you with technical know-how and practical skills at regular intervals.

Customer Care Service

Basic Support

Customer Support
Monday – Friday
09:00 – 17:00


TAC Software Upgrades
Monday – Thursday
09:00 – 17:00


Online Help

MOST POPULAR

Premium Support

Customer Support
Monday – Sunday
00:00 – 24:00


TAC Software Upgrades
Monday – Thursday
06:00 – 22:00


Online Help


Shortened reaction time


Server relocation
1x per calendar year


Webinars on TAC Software
1x per quarter

Superior Support

Customer Support
Monday – Sunday
00:00 – 24:00


TAC Software Upgrades
Monday – Thursday
00:00 – 24:00


Online Help


Shortened reaction time


Server relocation
1x per calendar year


Webinars on TAC Software
1x per quarter


Free choice of remote administration
Standard – Teamviewer


1 day on-site visit
1x per calendar year


Adaption of guest reports
1x per calendar year

Do you have any questions? Please contact us, we will gladly take care of your request.